Did we make a mistake? If there was an error packaging your order, we will do whatever it takes to make sure that you receive the correct item. We won't settle for anything less than 100% customer satisfaction.
Do you need to send the shirt back to us for a refund or exchange? It's easy! Please contact us via email at firstname.lastname@example.org and we will be happy to assist you in getting the wrong order back to us.
We offer three different return/exchange options:
- Refunds: Request a refund minus any applicable shipping costs.
- Exchange without New Purchase: You are welcome to send the item back and request an exchange for an item of equal or lesser value. If you are exchanging for an item of greater value than the item returned, please include a note with your personal email so we can send an invoice.
- Exchange with New Purchase: You are welcome to exchange by ordering a new item online and then send the item that is no longer wanted back for a refund minus shipping. For this option you will need to include a copy of the new Invoice Number with the return.
Please note cost of shipping on all returns is the customer's responsibility.
We accept returns and refunds up to 60 days after purchase date.
For any of the above options, please send the items back to:
3000 Lawrence Street
Denver, CO 80205